Privacy Policy

1. Introduction

This Privacy Policy explains how FishPoint ("we", "us", "our") collects, uses and protects your personal data when you visit our website, contact us, or make a purchase. We are committed to handling your information in a transparent and secure way and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are

FishPoint is a fishing and outdoor gear store located in Ireland. If you have any questions about this Privacy Policy or about how we process your data, you can contact us using the following details:

FishPoint
Lakeshore House, Ballard, Clonbur, Co. Galway, F12 DP73, Ireland
Phone: +353949546003
Email: fishpoint@gmail.com

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Contact details: first name, last name, email address, phone number.
Order and payment details: billing and shipping address, items ordered, payment method (we do not store full card details on our servers).
Communication data: messages you send via the contact form, email or phone, as well as our correspondence with you.
Technical data: IP address, browser type and version, device information, pages visited, time and date of your visit and other analytical data.
Marketing preferences: your consent to receive newsletters or promotional messages.

4. How We Use Your Data

We process your personal data only for specific and legitimate purposes, including:

To process and deliver your orders.
To respond to your questions and customer support requests.
To manage your account and purchase history (if applicable).
To send service messages related to orders, deliveries or important changes.
To send marketing communications, if you have consented to this (you can withdraw your consent at any time).
To improve our website, products and customer experience using analytics and statistics.
To comply with legal obligations and resolve disputes.

5. Legal Bases for Processing

We rely on the following legal bases to process your data:

Performance of a contract: when we process your orders and provide our services.
Legitimate interests: to improve our services, prevent fraud and ensure website security.
Consent: for sending marketing emails or placing certain cookies (where required).
Legal obligation: to comply with record-keeping, accounting and other legal requirements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide basic functionality, remember your preferences and analyse how visitors use the site. Cookies are small text files stored on your device.

You can manage or disable cookies in your browser settings. Please note that blocking some types of cookies may affect your experience on the website or limit certain functionalities.

7. Third-Party Services and Sharing of Data

We may share your data with trusted third parties who help us operate our business, such as:

Payment processors and banks.
Delivery and logistics partners.
IT and hosting service providers.
Analytics and marketing tools (where applicable).

These third parties only process your data on our instructions and are required to protect your information. We do not sell your personal data to third parties.

8. International Transfers

If your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent protections required by law.

9. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by law (for example, for tax and accounting purposes). The exact retention period will depend on the type of data and the purpose of processing.

10. Your Rights

Under GDPR and other applicable data protection laws, you have several rights regarding your personal data, including:

The right to access your personal data.
The right to correct inaccurate or incomplete data.
The right to request deletion of your data in certain cases.
The right to restrict processing in certain cases.
The right to object to processing based on legitimate interests.
The right to withdraw consent at any time (for processing based on consent).
The right to data portability (to receive your data in a structured, commonly used format).

To exercise any of these rights, please contact us at fishpoint@gmail.com.

11. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe that a child has provided us with their personal data, please contact us and we will take appropriate steps to delete this information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page and will include the date of the last update.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us: